With this new con, scammers are banking on the fact that
many consumers don’t check their credit card statements all that carefully.
Don’t fall for it. Review your recent statements for unexplained charges of
$9.84 and contest them with your bank or credit card issuer (call the number on
the back of your card).
How the Scam Works:
You spot a recent strange charge of $9.84 on your credit
card statement. The source listed on your bill is an unfamiliar website. You
check out the web address, and it’s not the business website. It’s a generic
landing page that claims to offer “Customer Support.” The text promises to
“refund 100% of your last payment” and provides a phone number and email
address.
What’s going on here? Scammers are charging stolen credit
card numbers for a small amount of money.
(Recent victims were all charged $9.84, but scammers may change that
amount as word gets out.) The expectation is that many cardholders won’t notice
the relatively small charge, and the credit card companies won’t go after such
a minor sum.
Victims report calling the “customer support” site and receiving
verbal confirmation that the charge would be canceled. However, don’t take the scammers at their
word. Contact your bank to report the charges and request a new credit card.
Your card card information has been compromised, and it’s likely scammers will
be back for more.
Reduce Your Risk of Credit Card Fraud:
* Report lost cards and incorrect charges promptly. In the
United States and Canada if your credit card is lost, stolen, or used without
your permission, you may be responsible for up to $50. If you report the loss
before the card is used, you’re not responsible for any unauthorized
charges. In addition, many cardholders
are protected by zero liability policies set in place by credit card companies.
* Request a new card if you notice unauthorized charges.
Fraudulent charges mean your card information has been compromised. Be on the
safe side and request a new card.
* Never lend your card. And don’t leave your cards, statements
and receipts laying around your home, car or office.
* Never sign a blank charge slip. Draw lines through blank
spaces on charge slips above the total so the amount can’t be changed.
* Use caution when ordering online or over the phone. Always
be cautious about disclosing your account number on the telephone or online
unless you know the person you’re dealing with represents a reputable company.
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