Which is why Capt. Pat Maxwell was stunned when he started looking through Simmons' file. "I just said that's not possible," he said.
Although he did see lots of commendations looking back over the last 20 years -- over the last 25,000 traffic stops, Capt. Maxwell couldn't find one complaint. A record zero.
"I mean, Vegas or M.I.T could not give you the odds of the statistical probability of that," said Maxwell.
Obviously Elton is doing something right. "It's gotta be something," he said and acknowledged he had no idea.
So we trailed him for a day to see if we could figure out how he does it.
The drivers seem to appreciate that -- so much so that by the end, some are downright smitten.