A technical problem caused the credit card payment system in
Israel to fail on Thursday morning for several hours, with hundreds of
companies and stores reporting that they were unable to accept credit payments.
The problem was apparently the result of an error sent in a
daily update from SHVA the automated banking service that provides
communication and computer systems for many of the credit card and banking
services in Israel which set the dollar exchange rate to zero.
Terminals at outlets that accept foreign currency payments
were stumped by the value, causing the system to crash and prevent transactions
from being updated with credit card companies.
The worst hit by the bug were gas stations and some of the
country’s larger supermarket and retail chains, including Mega, Rami Levi, and
Home Center.
The error reportedly originated in foreign currency
information sent to SHVA from the Bank of Israel.
Once the source of the error was identified it took
technicians a couple of hours to correct the problem; normal services were
reestablished by early afternoon.
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